Privacy Policy

1. Who we are

Rivoryn Ltd is the controller for personal data submitted through rivoryn.ie. Rivoryn Ltd is registered in Ireland, Company Number 815118, with registered office at 64 The Woods, Ros mor, Crossagalla, Limerick, Ireland, V94 7X99.

Privacy questions can be sent to info@rivoryn.ie.

2. Information we collect

When you contact us, we may collect your name, email address, company or organisation, website URL, project type, preferred service, budget range, timeline, message or project details, and any communications you send to Rivoryn.

We may also process basic technical information needed to operate and secure the website, such as IP address, browser and device information, security logs, cookie preferences, analytics-related information if analytics is enabled, and consent records for optional cookies.

3. Why we use information

We use personal data to respond to enquiries, assess potential projects, manage follow-up communication, operate and secure the website, improve website clarity and performance, comply with legal obligations, and keep business records where needed.

4. Legal bases

We rely on consent where you submit information through the contact form or agree to non-essential cookies. We rely on legitimate interests to respond to business enquiries, maintain website security, manage communications, and improve our services. We may rely on legal obligation where record-keeping, tax, accounting, dispute, or compliance duties apply.

5. Service providers

Rivoryn may use trusted providers for hosting, email delivery, analytics, security, monitoring, website operations, and related technical services. Depending on what is enabled, providers may include Vercel for hosting and logs, Resend for email delivery, Google Analytics, Plausible, Fathom, or Vercel Analytics for analytics, Meta Pixel or Google marketing tools for advertising measurement, and Sentry or similar services for error monitoring. These providers may process personal data on Rivoryn's behalf only where needed to provide their services.

6. International transfers

Rivoryn is based in Ireland. Some technology providers used for hosting, email delivery, analytics, security, monitoring, marketing measurement, or website operations may process data outside the EEA. Where this happens and safeguards are required by law, we will rely on appropriate safeguards such as adequacy decisions, standard contractual clauses, or equivalent protections.

7. Retention

Enquiry data is generally kept for up to 24 months after the last meaningful contact, unless a longer period is needed for legal, tax, accounting, dispute, or legitimate business reasons. Technical and security logs are retained only for as long as reasonably necessary. Analytics data, if enabled, is retained according to the configured settings of the analytics service.

8. Your rights

Subject to applicable law, you may request access, rectification, erasure, restriction, objection, and data portability. Where we rely on consent, you may withdraw that consent at any time without affecting processing already carried out.

9. Cookies and analytics

Rivoryn uses a cookie preferences interface so visitors can accept, reject, or customise optional categories. We may use cookies or similar technologies for necessary site operation and, where enabled, analytics, preferences, or marketing measurement. Non-essential cookies will only be used where legally required consent has been obtained. Google Consent Mode is configured with analytics and advertising storage denied by default until consent is granted. See the Cookie Policy for more information.

10. Complaints

If you have concerns, please contact us first so we can try to resolve them. You also have the right to complain to the Irish Data Protection Commission at dataprotection.ie.

11. Company information

Rivoryn Ltd. Registered in Ireland. Company Number: 815118. Registered Office: 64 The Woods, Ros mor, Crossagalla, Limerick, Ireland, V94 7X99. Email: info@rivoryn.ie.